Testimonials
- We had a fantastic experience with LanChester Grill & Hearth. We had previously been told that replacing our pellet stove would require the removal of the stone surrounding the opening. The folks at LanChester were able to modify and install everything without removing the stone. They also had to replace some of the siding on the outside of our 22 year old house and they matched it perfectly with the existing siding. The installer of our previous pellet stove also failed to insulate the area around the fireplace allowing cold air to flow into the house. The installers of the new fireplace fixed that issue as well. All personnel were courteous, friendly, and professional. They were also patient and answered all our questions promptly via email or in person. Our experience has been awesome (which seems rare in today's service industry). We highly recommend LanChester Grill & Hearth to anyone considering a new fireplace.read moreread less
Scott Kelley2/08/2025Sam and his crew at LanChester Grill and Hearth did an amazing job installing a double sided (see-through) fire place in our home. After being told by others we could only have a single sided fireplace at that location, Sam carefully inspected the location and devised a plan that was both structurally and aesthetically sound. They are very knowledgeable and provided practical, economic and esthetic guidance throughout the entire design and installation process. We got our dream see-thru fire place with floor to ceiling stack stone surrounds and two custom designed and built mantles for less than we were previously quoted for a single sided fireplace. They were willing to go the extra mile to get every detail right. I could not be happier with the experience we had working with the personable and professional staff at LanChester.read moreread less John Koh12/13/2019We needed to replace our existing gas fireplace as it was almost 20 years old and finally broke to the point of not being able to fix it. We called LanChester Grill & Hearth and worked with Jim who was great. Very communicative and professional. He came out right away to take measurements and explain the process of replacement and show us what they had to offer. After parts were ordered, John and Cameron out for the install a few weeks later. They were very respectful, courteous and professional. They were to take the old one out and put in the new one in a day. They showed me how to operate the fireplace and remote before they left and cleaned up everything very nicely. I would highly recommend LanChester Grill & Hearth for your fireplace needs. Everyone here was a pleasure to work with and made the process seamless.read moreread less Colleen Edwards9/18/2024 - I looked all over Lancaster County to find someone to design and supply an outdoor kitchen with no luck. I found plenty who supply the appliances, but nobody to do the whole package. Luckily I stumbled across an ad for Lanchester Hearth and Grill. They connected me with Sam, the Owner, and he patiently helped me put my dreams into a reality. They have a nice display of outdoor kitchens and associated appliances (grills, drawers, burners, refrigerators, etc.) on their property and Sam was very knowledgeable in helping me design and specify everything. Their installers did a top notch job down to the minute details of the stone installation on the front surface. I would recommend Sam and Lanchester Hearth and Grill to the most discriminating buyer.read moreread less Todd Lehman4/28/2024Had an opportunity to finally stop in this store which I have passed by the sign many years. It was perfect timing as no one else was in the store so Sam Stolfutz the owner was able to give me a 1 on 1 tour of his amazing facility. Simply beautiful displays, every corner you turn there is something that makes your jaw drop. Really enjoyed talking with him. I own a chimney sweep company, Safe-T-Sweep, Inc out of Glen Mills, PA and I am always looking for good businesses to be able to refer to my customers. I will definitely be adding LanChester to my list of contacts. I was looking at their Google reviews and unfortunately a lot of them are several years old. I hope to hear good experiences from our customers when I start giving his name out.read moreread less Jonathan B3/29/2023We had LanChester Grill & Hearth install a Mendota fireplace in our house in March 2021. Everything went smoothly, from the initial order we placed in the showroom to the installation of the fireplace in our home. The owner even contacted us prior to installation to let us know that the safety screen we had selected would not fit unless we had our stone fireplace cut and reconfigured. He offered us the option of choosing a replacement screen with a similar look that would require less construction work and reduce costs. We gladly chose an alternative screen and are quite pleased with the results. The fireplace looks great and is very efficient. We highly recommend LanChester Grill & Hearth!read moreread less Susan Anderson7/13/2022
- From sales, to selection, to service, LanChester Grill & Hearth is the place to go if you're looking to install a fireplace. They have a good selection of grills, too. Sam was helpful finding what we needed to replace an existing builder-grade propane fireplace with a top-of-the-line Mendota unit. They subcontracted a carpenter to rework or mantle and everything turned out great. We're even using the carpenter again on an unrelated project. Between freinds and family, four others fireplaces were purchased and installed with nothing but high marks.read moreread less Steven P.12/13/2018Lanchester grill and hearth completely transformed our living room. We gave Sam an idea and he ran with it. We could not be happier with the entire process from top to bottom. The communication, cleanliness of the team, how polite and responsive everyone was. I would absolutely recommend lanchester grill and hearth for anyone looking to install or upgrade their fireplace! Thank you so much Sam and the entire Lancaster team!read moreread less Bill Brown12/13/2018We are very pleased with our new gas insert fireplace. The staff….from show room to installation could not have been more courteous, helpful or knowledgeable! I would highly recommend their products and service. And it was very smooth and quick from ordering our fireplace to installation. I can’t wait for the weather to cool off so we can use the fireplace!!read moreread less Kim Patterson8/03/2023
- Bought a new stove to replace my wood stove. Sam, the owner, was easy to work with, pleasant and informative. We bought a floor model for a considerable discount and Sam's team installed it 2weeks later. His installation crew were extremely professional and completed the job in about 6 hours. We love the new stove and would recommend Lanchester to others.read moreread less Edouard Sunshine12/13/2018From sales to customer service to installation, every part of the process was smooth an easy. A "one stop" shop that provided all required processes. Other shops required us to be a project manager including hiring an electrician and having propane company do the hook up. Lanchester Grill and Hearth did it all.read moreread less Amy Trego Brown1/06/2024We have had our fireplace about five years or more, and we love it. It throws off a lot of heat when wanted. Jerry does the maintenance usually every year, and he stops at our house at the end of the day on his way home. We are very satisfied with the fireplace and appreciate Jerry very much!read moreread less Parrish lake12/13/2018
- Best place for all your fireplaces and outdoor kitchen needs! The staff is very knowledgeable and friendly. They are easy to work with and have great design ideas. I brought in my photos of my areas and we did planning on a big screen in their beautiful showroom!!!!read moreread less Sharon Davis5/03/2025The fireplace insert is beautiful and it heats the room and surrounding rooms with blower on. The customer service was excellent. They are trustworthy and thorough making sure everything worked well and to our satisfaction.read moreread less laura beck2/24/2024if you are planning to buy look no further than the team at lanchester, I have had a professional relationship with this shop and there is really no where else to go, give them a call or stop by the ever updating show roomread moreread less Edward Goodman12/13/2016
- We are so happy with our new Mendota gas fireplace insert. A great experience with LanChester Grill &Hearth.- from showroom visit to final installation. Everyone was very knowledgeable and helpful. Thank youread moreread less Nancy Gardner11/16/2023They have an awesome showroom with tons of product on display. And do an awesome job of taking care of there customers. If your looking for an awesome gas centerpiece or fireplace you got to check them out.read moreread less Mervin Stoltzfus12/13/2018Very happy with my new gas fireplace. Everyone we dealt with at LanChester was ALWAYS friendly, conscientious, punctual, knowledgeable and professional. Couldn’t ask for more!read moreread less Kelly Bennett9/04/2024
- This is the place you should go if you want to get a gas insert fireplace. The sales people and their installers are friendly and professional. I would go nowhere else.read moreread less Todd Rosier4/28/2024Excellent experience from start to finish! One stop shop took all the stress out of this project. I would highly recommend LanChester Grill&Hearth.read moreread less Larry Mueller2/11/2025My husband and I are very pleased with the Mendota insert we purchased.The installation was great.The men were very nice and informative.read moreread less Melinda Warricksmith2/06/2025
- I attended their open house today. Great selection of grills and much more, customer service was top notch!!!read moreread less Greg Bedesem12/13/2019Great products and very knowledgeable staff. If you're looking for a quality grill, look no further.read moreread less Kevin Quartz1/17/2023I love dealing with the people at Lanchester Grill and Hearth! They are always very helpful.read moreread less Kurt Thompson12/13/2019
- Beautiful showroom that is constantly being updated. Great work, very customer oriented.read moreread less Dave Dempsey12/13/2020Lots of help picking out a fireplace insert for our old fireplace.read moreread less Donn Roberts12/13/2019One of the biggest selections in the area. Nice clean showroomread moreread less Jeremy Fenstermacher12/13/2021
- Biggest selection of fire pla es. No pressure, very helpfulread moreread less Jim Hilyard11/13/2024Sam & his team are extremely helpful and awesome!read moreread less Sheila Saxton12/13/2018Friendly and knowledgeable staff.read moreread less Cheryl Paolisso12/13/2021
- Nice displays and friendly staffread moreread less Harlan Zimmerman12/13/2019Good products and very helpfulread moreread less Barbara Lombardo8/13/2022Great serviceread moreread less Chuck Kramer12/13/2016
- Wonderful!read moreread less Jeri Widdowson12/13/2018
“I LOVE the fireplace! I just want you to know that the whole process was fantastic! You made it easy for me to see options available for what I wanted. You were thorough and explained everything to me. The guys who installed were fantastic! The whole process was just smooth sailing and I could not be happier.
I just wanted you to let everyone know how much I love it and how great you all are.
Thanks for everything!”
Annette
“I just wanted to let you know that everyone that I have interacted with at LanChester has been great. Gerry specifically was very helpful and thorough. I was appreciative of the effort he made to explain everything he did and educate me on the insert. My impression was that he wasn’t just trying to get the job done. He was also trying to make sure our questions were answered and we were taken care of.”
Jordan Snader
“Everything really was excellent. We are enjoying our new fireplaces. Everyone was so friendly and easy to work with. We highly recommend Lanchester and will tell all of our friends!”
Art & Carol Groff
“We want to thank you for our beautiful fireplace. Your knowledge and expertise was greatly appreciated. We are very happy that we took your advise and purchased the Direct Vent unit with a blower. Our four bedroom ranch home is toasty warm throughout, the thermostat on the remote sees to that for us. It’s a focal point in the family room and energy-wise it’s cost effective. We have received many compliments on our corner unit for its beauty and warmth, but most of all, we like it because it brings family and friends together.”
The Schneiders
“We are very pleased with the installation of our stove. You and your men were very compliant with our requests, though it made it more difficult to install. In particular, the direct vent cap on the outside wall (which is fabricated stone) was slightly inserted making a tight and eye appealing finish. Also, as you directed them, they labored with much patience to install the gas pipe in a tight space behind the wall. Thank you for all your patience, instruction and guidance to your men and to us and for the decent price.”
Samuel & Martha Privitera
“The stove looks great! Thanks for your professionalism and it was great doing business with you!”
Lisa & Brad Stauffer
“We just wanted to say thank you for all your help with our new gas stove. It turned out beautiful and we appreciated your great customer service. We will highly recommend you to everyone we know. Thanks Again!”
L & D Stoltzfus
“It’s been great being able to use our family room this winter.”
Joe & Denise Inch
“I’m enjoying my gas stove very much. Not only is it heating my home but it is also a beautiful addition of furniture in my living room and feels warm and cozy.”
James Findley
“We got our fireplace just in time for these cold mornings. It was so nice to push a button and have flame and heat. We will enjoy the fireplace very much this winter.”
J & A Faust
“Thank you so much for our gas fireplace. It not only makes the room look cozy, it really warms up the room quickly and we use less propane because we mostly just need to warm the living room during the day. I also like how easy it is to turn on, just flip the switch! We just love it! We enjoyed your cheerful and friendly service while you were in our home.”
Ed & Gloria Gilpin
“We love our stove! It really brings beauty to the corner of our dining room. We get a lot of comments about it.”
Buddy & Judy Paulson
“Sam, just wanted to let you know how happy mom and I are with our fireplace you installed a year ago. It was a life saver during this ice storm a week ago, we didn’t have any power for 4 days. It kept half the house at a comfortable 75 degrees. Without it we would of had to leave the house.”
Bill G.
“We recently had a sunroom addition put on our house. The gas stove that we purchased from LanChester Gas changed it from a three season to a four season room. We love the way it looks and we are thrilled with how efficient it it. Not only does it make the sunroom very comfortable, it also warms the adjoining family room and kitchen area, allowing us to turn the furnace off for a good part of the day. Thank you for all your help in selecting the right stove for our needs.”
B & J Block
“I can think of many reasons why we like our stove. I believe the first reason is it’s beautiful! It will be so wonderful next winter. So much cleaner and easier than the old coal stove. We appreciate your prompt, professional installation of our stove. Each of the gentlemen who worked here were polite, professional and efficient.”