*** Please Note: All Gas Units must be Direct-Vent Type to be considered for any Level of Service ***
Fix Common Service Issues Yourself—Watch Our Technicians on YouTube
| Serviced BEFORE June 30. Dates Fill Up Fast! | $179.95 |
| Serviced BEFORE July 31 | $199.95 |
| Serviced BEFORE August 31 | $219.95 |
| Serviced BEFORE September 30 | $239.95 |
| Serviced AFTER September 30 | $259.95 |
| Extra Large Units: ML54, ML60, ML72, FV46, FPX4237, and All See-Thru Fireplaces | Additional $30.00 Service Fee |
*Any work outside the 10-Point Service Inspection will be considered Additional Labor and will be Billed Accordingly.
An annual check-up not only increases the lifespan of your fireplace or stove, but also minimizes repairs over time. Preventative maintenance is certainly well worth the investment, and our top-of-the-line Service Department proudly serves Lancaster and Chester County.
It can be very easy to overlook the fact that your gas fireplace needs regular maintenance because it burns so cleanly. There’s no smoke, cinders, or wood ash left behind and no sooty chimneys to clean out. However, it’s crucial to remember that even though gas fireplaces are low maintenance, they still require annual inspections and care to ensure they operate properly and safely.
If your unit needs annual maintenance or if it’s just not working properly, we have you covered! So, feel free to contact us for more information and scheduling.
| Trip Charge | $80.00 within 20 mile radius +$3 Per Mile Over 20 Miles |
| Labor | $25.00 for every 15 minutes |
| Trip Charge | $80.00 within 20 mile radius +$3 Per Mile Over 20 Miles |
| Labor | $25.00 for every 15 minutes |
You might have questions about our services, and we’re here to provide all the answers. In this section, we’ve compiled some of the most common questions that we receive from our customers. Read on to find all the information you need about our fireplace maintenance and service. If you can’t find the answer you’re looking for, feel free to reach out to us. We’re always here to help!
Though they burn cleanly, with no smoke, cinders, or wood ash left behind and no sooty chimneys to clean out, gas fireplaces still need regular fireplace maintenance and service to run safely and extend their lifespan.
Manufacturers recommend service be performed each year by a qualified installer, service agency, or gas supplier.
Your typical standard cleaning usually takes 45-60 minutes, while larger units and linear fireplaces take 60-80 minutes. Repair times vary quite a bit based on brand and required repairs.
To prepare for your appointment, make sure your unit is completely turned off for at least three hours to allow the unit to cool off entirely. Also, have any manuals for your fireplace ready for the technician should he need to reference them for exact log placement.
Other fuel sources can degrade over time, like kerosene, diesel, heating oil, and gasoline. That degradation can affect how well it performs and may have a negative impact on your home’s heating system. Propane, however, doesn’t have that problem. It doesn’t degrade, and its potency and efficiency aren’t affected by being stored for a long time.
Have More Questions? Check Out Our Service Videos on YouTube!
